Facility Management is a service in managing a building or a facility with professional discipline that focuses on delivering effective support services for the functionality, safety, and sustainability of buildings. Indonesian FM is fulfilling the needs of top-class buildings and facilities by offering, energy management, security, safety solutions, and integration of smart technologies. Thus, the adoption of facility management in Indonesia has grown significantly in recent years. FMs include several operations such as lease management, maintenance & operations, occupancy & space management, and business continuity, etc.,
The growth cycle of Indonesia facility management is, the changing economic status progress the numerous multinational companies. Further, multinational companies propel the demand for commercial office buildings and industrial plants. Thus, overall business organizations and enterprises outsource the operations and management of integrated FM. Hence, the service providers offer efficient service delivery and aid in the operation costs and time of the organizations and enterprises. Consequently, all these factors supported the underlying growth of the industry. In fact, according to a recent report analysis by MarkNtel Advisors, the Indonesia Facility Management Market is projected to grow at a CAGR of around 9.60% during 2022-27.
The FM industry is in a relatively emerging stage due to end-user preferences for single and bundled services. The enterprises in Indonesia intended to fulfill their services through internal labor for soft services and contacting original equipment manufacturers for hard services. The hard services involve electromechanical and maintenance, and fire safety systems whereas soft services involve security, landscaping, ground maintenance, and waste management.
Thus, hard services are in heightened demand due to the construction activities coupled with physical assets such as wiring, plumbing, elevators, lighting, heating, and overall building maintenance. Thus, multinational companies in Indonesia lack awareness of integrated facility management systems alarmed by the price sensibility of hard services. Therefore, they are usually preferring for single or bundled services which results in low penetration of FMs in Indonesia.
However, there are some multinational companies outsourcing facility management specifically in industry construction, and residential space wherein catering to the demand of the clients for both hard and soft service. As a result, the FMs in Indonesia offered a comprehensive range of services in the construction sector integrated with the latest technologies. Some of them are,
In the future, Indonesia FM is expected to shift from single bundled to integrated facility management services due to increasing infrastructure and MNCs. Therefore, the growth in Industrial, residential, and commercial sectors adopt effective FMs for their hard and soft services. Besides, the government initiatives in the transportation, and energy sectors augment the specialized service of FMs.
Thus, facility managers are building robust strategies revolving around the challenges of the FMs landscape that will cater to the heightening demand in Indonesia over the long term.