Air Canada is one of the premium airlines known for its customer-centric policies and services. If you don’t want to continue with your flight, the Air Canada cancellation policy allows you to cancel the ticket for free. You cancel the booking by visiting the Air Canada website online and talking to the representative. In case you don’t know ‘How Do I Talk To a Live Person at Air Canada?’ You will get the answer in the content below. For Now, let’s check out how to cancel the Air Canada ticket.
How to cancel an Air Canada flight ticket online?
It is one of the quickest ways to cancel your Air Canada flight. Follow the steps below to see how it works:
- Get on the Air Canada website and sign in to your account
- If you don’t have an account, go to the manage my booking section
- Retrieve your bookings by entering your confirmation number and last name
- Select the ticket that you wish to cancel
- Provide the valid cancellation reason and re-confirm it
- On the payment page, pay the cancellation charges if applicable
- Follow the prompts, and you will be able to cancel the ticket successfully
How to talk to a live person to cancel the ticket over the phone?
If you want to cancel the ticket over the phone, here are the steps you need to follow. Besides, remember cancelling the ticket over the phone, you might need to pay additional charges:
- Dial the Air Canada hotline number on the phone 1-(802) 990-3033 or 1 (888) 247-2262
- Choose a language and follow the self-explanatory IVR instructions
- You will be soon able to soon connect with a live agent
- Once connected, ask them that you wish to cancel the flight ticket
- Provide booking details and your valid cancellation reason
- Once done, an Air Canada representative will cancel the ticket on your behalf
Air Canada’s flight cancellation policy
The cancellation policy of Air Canada applies to the tickets that you purchase directly from the Air Canada website, call center, or at the airport. It is not applicable for third-party booking. You need to speak to the agent directly to cancel a third-party ticket.
Air Canada allows you to cancel the booking for free if departure is seven days or more away and you cancel the booking within 24 hours. You also get a full refund when cancelling the ticket within 24 hours. The 24-hour policy applies to all tickets, no matter whether they are refundable or non-refundable. However, in case you fail to cancel the booking within the given time, cancellation charges apply depending on the route, destination, fare conditions, etc.
For refundable tickets, when you cancel the booking after 24 hours, you get a refund by subtracting the cancellation charges. Whereas for non-refundable tickets, you don’t get any refund. In case you cancel the booking due to the death of several illnesses of passengers, or family members, the airline waives the charges.
Conclusion: You can cancel the Air Canada ticket anytime by reading the information above. If you still have any doubts or require additional information, you can call at Air Canada phone number and speak to the representative directly. You can also visit the Air Canada website to access additional information.
